Businesses that use QuickBooks accounting software need to enter all transactions with vendors, including refund credits, to maintain accurate account information. Refund credits are given for many reasons, such as when you are overcharged for a service or item or don't receive your full order. Failure to apply the refund credits results in a discrepancy between the QuickBooks account records and the bank records the next time you pay the vendor.



Open QuickBooks, click "Vendors" and then "Enter Bills."



Click the "Credit" radio button on the "Enter Bills" window.



Select the name of the vendor from the "Vendor" drop-down menu and then enter the credit in the "Credit Amount" field.



Enter a description of the credit in the "Memo" field.



Click the "Account" column and enter the account you want to use to track your credits, such as "Accounts Payable."



Click "Save & Close" to save the credit.

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